I initially ordered a color from the website, and the color arrived much brighter than expected. It was a beautiful rug, but it did not match my decor. Upon hearing that I was upset Capel Rugs reached out to me, and immediately rectified the situation. Their customer service exceeded my expectations. They went above and beyond what any other retailer would do to ensure my satisfaction. I highly recommend them and will definitely be using them again in the near future.

My kitchen is a rose color. I thought the rose color rugs would work, however, they were much lighter than I expected. There is also a too much yellow It does not match my kitchen at all.

We love this rug! It fits perfectly in our space. We have had it for 5 years now and it is quite durable. With lots of little feet trafficking through, it is still beautiful!

I have had this rug for 16 years and these capel rugs, the braided chenille, tea rose style are fantastic. They even get better as they age! I’m only getting a new one because the rug cleaning company used an indelible marker on it. Rrrrr An all time FAV!!!